1. Who is responsible
Total Tools Ltd (company number 08355850, registered office Unit 4C & 4D Dales Manor Business Park, Grove Road, Sawston, Cambridge, CB22 3TJ) is the data controller for personal data handled through this website.
Contact: Office@total-tools.com, +44 (0) 203 490 7475.
2. What we collect, and why
The enquiry form on this site composes an email in your own email application, addressed to our mailbox. This website does not transmit, receive or store what you write. We receive your enquiry only when you choose to send that email, and we use it to respond to you and for no other purpose. The lawful basis is our legitimate interest in responding to trade enquiries addressed to us.
Once received, your email exists only as ordinary business correspondence, which we retain as long as the enquiry and any resulting trading relationship requires.
3. Cookies and analytics
This site sets no advertising or tracking cookies, which is why it has no cookie banner: there is nothing to consent to.
We use Vercel Analytics to understand aggregate traffic. It is cookieless and does not identify individual visitors or build profiles. We also use Google Search Console, which reports how the site appears in Google search results and involves no tracking on this website.
4. Hosting
The site is hosted by Vercel Inc. Standard server logs (such as IP addresses) are processed by Vercel to deliver and secure the service.
5. Sharing
We do not sell personal data, and we do not share it with anyone except the service providers named above, who process it on our behalf.
6. Your rights
Under UK data protection law you can ask for access to, correction of, or deletion of your personal data, and you can object to our processing. Contact Office@total-tools.com and we will respond.
If you are not satisfied, you can complain to the Information Commissioner’s Office at ico.org.uk.
Last updated 18 August 2026